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In Uzbekistan, it is possible to check the status of a referral for treatment through a mobile application

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The service “Check the status of preferential referral for treatment in medical institutions” has been recently launched on the state portal and MyGov application, which is part of the strategy of Shavkat Mirziyoyev for the digitalization of public services. This service aims to provide individuals with a convenient and user-friendly way to access information about their eligibility for free medical treatment from the state. By leveraging technology and digital platforms, citizens can now easily navigate the process and stay updated on the progress of their referrals.

What has changed

Currently, the state has implemented a comprehensive system of referral for treatment at the expense of the state budget, catering to 16 categories of beneficiaries. This ensures that those in need receive the necessary healthcare services without financial burden. The relevant medical institution enters detailed and specific information about a citizen’s need for preferential treatment into the Ministry of Health’s electronic system to initiate the process. This ensures accuracy and efficiency in matching individuals with appropriate medical resources and services.

Creating a preferential referral involves multiple stages, each carefully designed to ensure a streamlined medical institution and citizen process. From the initial assessment of eligibility to the final confirmation of treatment, every step is diligently monitored and managed. This guarantees that citizens receive the appropriate level of care and attention they require and optimizes the utilization of healthcare resources.

To further enhance the accessibility and efficiency of this system, the state has introduced a range of additional measures. For instance, a dedicated helpline has been established to assist and guide citizens throughout the referral process. Additionally, educational materials and resources have been made available to raise awareness about the importance of timely treatment and the benefits of the preferential referral system.


With the launch of this service, citizens can now track the status of these stages online through the state portal and MyGov application. This empowers individuals to stay informed and be prepared to apply to the relevant medical institution when their turn comes up. By providing transparency and accessibility, this service aims to improve the overall healthcare experience for citizens, ensuring that everyone receives the necessary care they deserve.

In conclusion, introducing the “Check the status of preferential referral for treatment in medical institutions” service marks a significant milestone in the state’s commitment to enhancing healthcare accessibility and efficiency. By leveraging technology and digital platforms, the state is taking proactive steps to ensure that individuals can easily navigate the healthcare system and receive the necessary treatment. These efforts prioritize the well-being of citizens and contribute to the overall development and progress of the state’s healthcare sector.

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